Governmental and Institutional Travels, officially known as 'Governmental and Institutional Travel and Tourism' (GITT), and framed within the Tourism industry, almost always require Chauffeured Services, aimed at the movement of the members of the delegations between the different points of destination. Due to the nature of this type of delegation, whose members usually hold a certain rank and status, as well as an institutional role if they travel in the exercise of their functions, certain security, protocol and confidentiality issues are required.

These needs, inherent to this type of customer, entail significant logistics, so monitoring these services is essential to ensure their proper functioning, for all purposes. The continuous last-minute changes, itinerary changes, the request for more drivers or vehicles, etc., involve all the agents involved, requiring optimum coordination between them.